Returns & Exchanges Policy

At PAPETERIE NOTA BENE INC., we want you to be fully satisfied with your purchase. If you are not completely happy with your items, you may return them within 30 days of receipt for a full refund or exchange, provided they are in original, unused condition.

1

Initiate Your Return

Contact our customer support team or log into your account to request a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

3

Ship the Package

Affix the provided return label to your package and drop it off at any authorized shipping carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing